Terms of Service

Last updated: July 19, 2026

These Terms of Service ("Terms") govern your use of software and services provided by SHOMMI (OPC) PRIVATE LIMITED ("Shommi", "we", "us"), a company registered in Mumbai, Maharashtra, India. By creating an account or using any Shommi product (including PhoneRefX), you agree to these Terms.

1. Accounts

One Shommi account works across all our products. You're responsible for keeping your login details secure. You must provide accurate information when creating an account.

2. Subscriptions and billing

Shommi products are sold as monthly or yearly subscriptions — there is no one-time purchase option. Subscriptions renew automatically until cancelled. You can cancel at any time from your account; your access continues until the end of the period you've already paid for.

Payments are processed by our payment provider, Paddle.com (Paddle.com Market Limited), who acts as the Merchant of Record for all purchases. This means Paddle is the seller you're transacting with for billing, tax, and payment purposes, on our behalf. Paddle's own terms also apply to your purchase.

3. Trials

Where a free trial is offered, it starts the moment an account is created and does not require payment details. Trial length and terms may vary by product and may change at any time.

4. Acceptable use

You may not resell, sublicense, or share your license or account with people outside the device limits stated for your product. You may not reverse-engineer, decompile, or attempt to bypass licensing or entitlement checks in our software.

5. Availability

We aim to keep our services available and reliable, but we don't guarantee uninterrupted access. Features may be added, changed, or retired over time as products evolve.

6. Termination

We may suspend or terminate accounts that violate these Terms. You may close your account at any time by contacting us.

7. Disclaimer and liability

Our software is provided "as is," without warranties of any kind beyond what is required by applicable law. To the maximum extent permitted by law, Shommi is not liable for indirect or consequential damages arising from use of our products.

8. Governing law

These Terms are governed by the laws of India. Any disputes will be handled in the courts of Mumbai, Maharashtra.

9. Contact

Questions about these Terms can be sent to support@shommi.com.